You receive this prompt even though the product is licensed. This problem occurs because the Office for Mac licensing file is missing or because the Installation ID for the license does not match the installation ID of the computer on which Office for Mac is installed.
This is an unsupported configuration by Office for Mac. You copy all Microsoft Office for Mac folders and files, including the licensing file, to a second computer, and then you try to start an Office application on the second computer. In this case, you are prompted for license information because the information for the program and for the second computer does not match. Find your product key for Office for Mac Skip to main content.
Learn more. Office has the rounded letter Icons for the Applications. The newer Office has solid boxes with the letters in it that look sort of like a notebook opening.
Yeah, definitely , and I definitely have the files you mention in the right place. I think his only remedy at this point is to purchase the newest version. Too bad - on the PC side I've always had great luck with ProduKey to easily retrieve product keys, but haven't found a tool on the Mac side that gets me the Office key. Unlock this solution and get a sample of our free trial. The client has decided to leave Office on the old Mac after all, so the point is now moot - he needs a new license for his new MacBook anyway.
Install the required web server software using the Microsoft Web Platform installer. Free Microsoft Points Code Generator! The product key is used during installation to "unlock" the software. The product key should be in your email receipt. Try logging into the site where you purchased Office to check your order details. Go to your Account page and click Digital Content.
Oops, I lost my keys so I have to buy a new car now! If you have the information, please consider editing your post with the information. Thanks for pinging me about it. Anonymous Anonymous 1 1 silver badge 2 2 bronze badges. You are the best thing that has ever happened to this world. Like this: Like Loading Sam Johnson 28 November at Unknown 28 November at Posted: Fri Apr 15, am. Posted: Fri Apr 15, pm.